Hosting

Frequently Asked Questions

GeneralRelevant Information

Where general questions are formed.

For USA Server
Update NS1 and NS2 setting of your domain to:
ns1.wpgatewayserver.com
ns2.wpgatewayserver.com

For Europe Server
Update NS1 and NS2 setting of your domain to:
ns1.amaserver.com
ns2.amaserver.com

Go to “Server” / “Cpanel” screen and get domain of the cpanel.
Add /cpanel to the domain
Example: domain of cpanel is clonejack.com, then cpanel url is clonejack.com/cpanel
In Edit Cpanel info you find user name and password

On the domain overview click on +Domain and follow the fields.

WPGateWay comes with cpanel per domain and in cpanel you can:
– create email addresses
– setup forwarded
– use webmail

1) Initiate a transfer via the button “Transfer Website” on domain overview.

2) On “Server” / “Server Overview” you can look up the status and find the temporary demo domain.

3) Update the ns of the domain to: Update NS1 and NS2 setting of your domain to:
ns1.wpgatewayserver.com
ns2.wpgatewayserver.com

4) The domain needs to be linked to wpgateway within 10 days, other the demo domain gets deleted.

“Blocked” means that the server with your website has wpgateway ip address blocked to check it. Unblock and / or white list ip 173.45.172.20

After installing or adding a website within 24hrs the first backup get made. Thereafter weekly backups get made autmatically.